Effective Date: 5 April 2025
Hall of Grail operates hallofgrail.com. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our Site or use our services.
Information We Collect
a. Information You Provide
When you create an account, place an order, or contact us, you may provide personal information, including:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely by third-party payment providers)
b. Information Collected Automatically
When you visit our Site, we may collect certain information automatically, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Site
- Cookies and tracking technologies (see Cookies section below)
c. Information from Third Parties
We may receive information from third-party services, such as payment processors and shipping providers, to fulfill orders and improve our services.
How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your order status and customer service inquiries
- To send promotional emails (you can opt out at any time)
- To improve our Site, products, and services
- To detect and prevent fraud and security threats
How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping carriers, email marketing services).
- Legal Compliance: If required by law, we may disclose your information to law enforcement or government authorities.
- Business Transfers: If we sell or merge our business, your information may be transferred as part of the transaction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
Data Security
We implement security measures to protect your personal information, including encryption and secure payment processing. However, no online transmission is 100% secure, so we encourage you to use strong passwords and be cautious when sharing personal information.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails
- Restrict certain data processing activities
To exercise these rights, contact us at hallofgrail.official@gmail.com.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their privacy policies separately.
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
Instagram: @hall.of.grail
Email: hallofgrail.official@gmail.com